Frequently Asked Questions

Everything you need to know about your Manuka Doctor experience.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seal is intact for applicable garments.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Manuka Doctor is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our latest collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.